Initial Setup

Welcome to Mavu, we are glad to have you onboard. This guide will through the steps of getting your Mavu Portal up and running as fast as possible.

1. Create a Principal Officer user that will manage the whole system. This user will create other staff members to help in managing your lending business. This step is done when you first register to be a Mavu Customer.
2. Setup Look & Feel of your Portal. Upload your logo and login splash screen to customize your personalize your portal. The logo uploaded here will also be attached to the customer documents created by the system.
3. Setup company details. These are the details that will be attached to documents the system will generate for your customers. Kindly complete this as accurately as possible.
4. Load company branches. These are the different branches your company owns. If your company has one branch, a default branch called ‘Head Office‘ will be created. You are free to change the name anytime.
5. Load company bank accounts (optional). Here you load only the bank accounts related to the lending business. These accounts are needed to keep track of the customer deposits and disbursements. In that case, reconciliations are easy to manage

Lets now configure loan settings.